Flowers are great for improving ambiance and can be used to create some remarkable decorative effects - especially when used in lieu of traditional home dťcor items. Instead of curtains, why not try a row of simple vases holding your favourite flower stems? Or, for art, how about hanging a vase of flowers instead of a watercolor? Now you get the picture. Don't just limit yourself to the living room... have some fun!
At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily. We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party , Feefo, to do this for independent verification. Please note that all comments and ratings are from genuine customers, unlike some of the reviews from sites where visitors leave anonymous reviews.
We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.
I love it but can be cheaper.
Fast delivery and service, flowers arrived on time and she loved them!
No one mentioned the vase. Tend to think that the flowers could have been wrapped in fish and chip paper, and still have been totally enjoyed.
Service rating : Very efficient company who delivery a quality product, they listen to their customers and are quick to rectify any problems.
Product : Fully refunded, flowers damaged on delivery .
Service rating : Price good service good quality of the flowers good customer care excellent
Product : Only seen a picture as they where a gift so cant comment further but my friend was delighted
Service rating : easy to order, and love the updates regarding each stage of delivery.
Product : Did not see it but was well received and well liked.
Service rating : So easy to use and always reliable, thanks
Product : Gorgeous
Service rating : Nö
Product : No
Service rating : Excellent at every stage.
Product : I did not see the rose basket as it was bought for someone else. The recipient was very pleased though
Service rating : Ordered late in evening. Delivered by lunchtime next day excellent
Product : My mum raved about the flowers so I take it they were good
Same as above, although I didnít see the ballon in person. The recipient had no complaints and loved it.
Service rating : Good at keeping customer informed and confident of the service
Product : According to recipient they were very good
Great communication. Very good value.
Service rating : Great service.
Product : Lovely
Service rating : Fast, friendly, efficient and great value
Product : I havenít seen the flowers myself so canít rate
Excellent and efficient service , beautiful flowers
Service rating : First class from start to finish
Product : Exactly as described
Service rating : Another fantastic transaction, the flowers arrived , I was sent a text and 5 minutes later I ad a call from the recipient to thank me for them. Absolutely brilliant service.
Product : Again, another wonderful bouquet of flowers, thank you for the absolutely fantastic service, will definitely recommend you to everyone. Thank you
Service rating : Happy they turned up on day
Product : Was told they were beautiful so happy
Service rating : Very easy
Product : Very efficient way of ordering - thank you
Service rating : great delivery
Product : quality
Service rating : Very easy to order and product arrived in excellent condition. Flowers still going strong a week on.
Product : My mum was so pleased with the flowers
Although I think its cheeky to charge money for a card that you send with flowers
Service rating : Very good service.
Product : Beautiful flowers.
Service rating : Kept well informed by email of each step of the delivery process
Product : I didnít see them personally but was told by the receiver they were gorgeous
Cute and yummy
Excellent communication and speedy delivery. Great service!
Beautiful flowers delivered the next day, they stayed in contact to let me know how my order was progressing 10 out of 10
Letchworth Garden City
Service rating : Very efficient and good value for money
Product : Flowers were beautiful
Service rating : Always efficient & prompt, keep me informed step by step, thatís why I keep using you :-)
Product : Never actually saw them myself, but I know they were appriciated
Lovely bright flowers brightened up a dull November day
No idea of the actual quality of bear received although it looked good in the photo from Serenata.
Very fast service, and all stages communicated very well. Thanks
Service rating : Excellent service and follow up was good
Product : My sister said the flowers were beautiful
Great value & on time.
Service rating : I was very pleased with the service.
Product : I canít really judge as I didnít see the actual flowers.
Brilliant service, flowers delivered prompt and in great condition. A very happy customer and will definitely be using the service again!
Good communication by email re statsu of order/delivery
Service rating : good service throughout, kept updated with the delivery.
Product : reciepient loved the flowers
We received an email advising that the flowers had been left in a secure area at the front of the house. I called the recipient to ensure that they had not gone astray. The recipient was confused as the flowers had been delivered by hand at the back door!
it was very profressional
Service rating : Service seems to be very good.
Product : The recipient thought they were lovely.
Service rating : Service good, but unable to qualify for discount as code not accepted on order.
Product : Recipient pleased with bouquet.
Service rating : Really efficient service, which was only complimented by the text and email updates regarding dispatch and delivery. Thank you!
Product : Excellent value for money with beautiful sized bouquet and choice of flowers.
Very nice, the cake was moist and yummy. Thankyou
Service rating : Brill service again with top flowers. Little less perky this time from others but happy
Product : Most your cards are boring but great flowers at good price
Very good service . I will use it again
Donít know what a palladian is.
Not seen and not commented on by recipient
Service rating : Excellent service, nice to know that things have been delivered.
Product : Flowers were beautiful, loved by recipient, envied by her colleagues :)
Service rating : Excellent communication, beautiful flowers, they kept me informed every step of the way
Product : absolutely beautiful
Service rating : Excellent service.
Product : Flowers were beautiful and fresh.
Service rating : From the moment I ordered the flowers to delivery I was kept informed about the progress of my order. And as Seranata said, as soon as they were delivered I received a phone call from the recipients thanking me for the beautiful bouquet. Excellent service!
Product : The flowers I ordered were on special offer and to know that the quality was not compromised is excellent.
Service rating : so the receiver said
Product : ditto
Service rating : Excellent communication. Delivery on time. Will recommend and use again!
Product : Superb flowers. Very pleased. Thank you.
Service rating : Very fast and efficient service
Product : The quality was very good and delivery information was outstanding
No choice, only one design
Service rating : The service was great.It was easy to order and I was kept informed by email on the progress of my order.
Product : Beautiful flowers and well packaged.Recipient loved them.
Service rating : Nice website and easy to use.
Product : Was really nice but some of the flowers didnít come out and just died.
Service rating : We were well informed of the progress of the delivery and it was all on time.
Product : Product not seen by us but no negative comments
Service rating : the flowers were delivered the very next day and I was kept up to date with texts and email.
Product : My sister in law was over the moon with the flowers.
Service rating : Great service , east to book online
Product : Happy to hear the flowers I chose were the ones sent
pretot ste suzanne
I liked the fact that I received e-mails when the flowers were actually delivered. A very efficient service
Really quick service and efficient. Delivered next day and kept me informed as to how delivery process was going. I keep going back to Serenata time and time again!
recipient was thrilled
The service was fantastic. They kept me up to date with the delivery. I was very impressed.
Service rating : My Daughter was so pleased with the flowers...She sent me a picture of them and they looked beautiful.Thank you.
Product : As above...
Service rating : Web site simple to use. Order processing quick. Delivery timings excellent
Product : Recipients are so pleased
I was very pleased with the numerous text message updates, and the flowers themselves were amazing. Iíve used virtually every online flower delivery service, but this was my first time with SerenataFlowers. Rest assured that I will be using them exclusively from now on.
Walton on Thames Surrey
Very rapid service and my daughter was very happy with the flowers and balloon!
Service rating : I think the way Serenata keeps in touch about your order is fantastic and i would definitely use them again without hesitation.
Product : The boquet I ordered was 48% off and i thought it was just about worth the money paid at a discount price. I would have been disappointed if the boquet had been paid full price as it was smaller than the photos made it look.
Service rating : Good to be kept informed re progress of delivery.
Product : Didnít see the flowers but recipient was delighted.
Service rating : Arrived on time and value for money good, although expected the large to be a little bigger.
Product : Flowers were lovely, however they looked a bit sorry for themselves. Took a day and a bit of TLC for them to freshen up.
Service rating : Was perfect
Product : deAD after 7 dAYS
Having not seen the chocolates myself I am going on what I was told by the recipient.
Buying online from Australia, I relied on your guarantee and reviews. Totally happy with the service and the orchid was perfect.
Service rating : I couldnít believe how great the service was, especially the communication about progress of despatch and delivery at all stages. Brilliant!!
Product : My cousin was thrilled with the flowers and said they were beautiful.
Service rating : Excellent communication. Kept me informed when the flowers were dispatched, when they were with the driver AND when delivered. Would use again
Product : The bunch wasnt as full as it was on the picture.
Service rating : Good website, excellent updates on delivery and friendly service!
Product : Beautiful, unusual and good value
Very quick, very easy. Keep it up.
Service rating : easy,super efficient,honest prices
Product : i have not seen them, apparently they are good
Service rating : Delighted with service but would have preferred delivery before 4.45p,.m. but do appreciate that this is out with your control,
Product : Beautiful flowers.
Service rating : Service good
Product : Good
Service rating : Very good service
Product : Recepient was very pleased with the flowers
Service rating : Excellent company, speedy delivery and reasonable prices. I will always use Serenata when I need to send flowers.
Product : I ordered the cheapest and smallest of the Bonfire bouquets and yet it was a really generous sized arrangement. My mum loved them!
Service rating : Very efficient messages to let me know when the flowers were despatched.
Product : Thank you for letting me know when flowers were delivered.
Service rating : Couldnít have wished for a better service. Very impressed.
Product : Didnít see the flowers myself, but the recipient (my sister) said they were lovely.
I was looking for a reliable, fast and cheap online flower delivery service for a long time. I am really happy with the service I received from this company. Will order more flowers and hampers soon.
Service rating : Ano problems with this at all
Product : Flores were excellent so we are told
Service rating : I was kept up to date with the progress of the delivery which was helpful.
Product : The recipient loved them, which is all I wanted
Service rating : Excellent service and notice of all the different steps thorough to delivery .
Product : I was told that the flower were excellent.
Have had no feedback so unable to comment
The text alerts were helpful and helped with peace of mind.
Service rating : Excellent customer service and well informed as to when flowers were delivered.
Product : My friend sent a picture, she was over the moon. I thought there could have been a bit less greenery but apart from that good value and good service. She said it made her smile everytime she looked at them.
Service rating : Very easy do order on line good follow up of letting me know when flowers had left and had been delivered. Would definitely use again.
Product : As described excellent presentation.
Real good information, delivered on time without fuss. Well done
Also havenít seen, but a nice little extra!