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Before chatting with our staff

You might want to check our FAQs in our support section.

Here are our top questions:

How can I amend my order?
How can I amend my order?

The easiest way to amend your order is to log into your account and make the change there.

You can amend the following details:
- Your basket
- Delivery date
- Delivery address
- Gift message
Please note once your order has been assigned to our floral team you will be unable to make any changes to your order.
Where is my delivery?

Where is my delivery?

Not sure where your delivery is?

Don't worry, we can help!

You can track your order by clicking the button below and entering your order number or email address. Your order number can be found in the order confirmation email.

Also note that if you have not booked a timed delivery, your order can be delivered between 8am to 8pm.

Please note that the order status reflect the information we have received from our courier partner. In some cases an order might have been delivered but its status is only updated at the end of the day.

If that did not answer your question, you can press the button to open a real time discussion with our team.

Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT

Christmas plants

Deck the halls with the beauty of the festive season – explore our Christmas collection for that perfect gift for a plant lover

White Dendrobium Orchid

(34)

£42.99

Things our Customers say

Grace Buchanan Huntingdon 21/01/2025

I believe the flowers were received in time and lovely but unable to confirm this as I live in New Zealand Ordering process was easy to follow.

Judy Paxman Dundee 21/01/2025

I have been buying flowers from Serenata for several years and have never been disappointed. Living in Australia flowers are a good way of keeping in touch with friends and family in the UK, and the recipients have always been delighted with what they received.

Elaine Piper Bristol 20/01/2025

Website easy to use. Flowers were delivered on time and looked beautiful.

Dawn Newman Christchurch 20/01/2025

Beautiful flowers, delivered on the required day and was able to track in real time thank you, would recommend

Lakshmi Markandan Gloucester 20/01/2025

I have ordered from Seranata flowers in the past. My family loves the flower arrangements. Even the substitute arrangements look beautiful. Thank you Seranata flowers A customer from U.S.

Reema Nayak Bridge Of Weir 20/01/2025

Thank you for the prompt delivery. My friend loved the flowers & the card.