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Before chatting with our staff

You might want to check our FAQs in our support section.

Here are our top questions:

How can I amend my order?
How can I amend my order?

The easiest way to amend your order is to log into your account and make the change there.

You can amend the following details:
- Your basket
- Delivery date
- Delivery address
- Gift message
Please note once your order has been assigned to our floral team you will be unable to make any changes to your order.
Where is my delivery?

Where is my delivery?

Not sure where your delivery is?

Don't worry, we can help!

You can track your order by clicking the button below and entering your order number or email address. Your order number can be found in the order confirmation email.

Also note that if you have not booked a timed delivery, your order can be delivered between 8am to 8pm.

Please note that the order status reflect the information we have received from our courier partner. In some cases an order might have been delivered but its status is only updated at the end of the day.

If that did not answer your question, you can press the button to open a real time discussion with our team.

Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT

Christmas plants

Deck the halls with the beauty of the festive season – explore our Christmas collection for that perfect gift for a plant lover

Christmas Basket

No reviews yet

£44.99

Sold out

White Dendrobium Orchid

(21)

£42.99

Christmas Star

(163)

£31.99

Sold out

Christmas Rose

No reviews yet

£29.99

Sold out

Luxury Christmas Basket

No reviews yet

£59.99

Sold out

Mini Christmas Tree

No reviews yet

£29.99

Things our Customers say

Michael Parsons Poole 22/12/2024

Recipient very Happy with the quality of the Flowers they were a surprise for her 50th Birthday arrived on time.

Jo Fauvet Hove 22/12/2024

Ordered Festive bouquet for friends & was delivered exactly as advised. Very reasonable cost & beautiful fresh, flowers, thank you. Friends were delighted.

Ann Crosby Middlesbrough 22/12/2024

Flowers were beautiful, just as described. Great communication and delivered on time. I would highly recommend using Serenata.

Kay Cowan Southampton 21/12/2024

Very easy to order online, especially from NZ. Person was very pleased with the flowers, and so are we with the prompt delivery. Thank you.

Patricia Bodycote Stafford 21/12/2024

Lovely bright Christmas flowers delivered to my bestie on time and with care

Kelly Foley Whitley Bay 21/12/2024

I have used this company several times & have always been delighted with flowers I have sent to loved ones. However I ordered flowers for my mums 86th birthday boxed was damaged, flowers certainly where not the usual lovely flowers I have sent her in the past I emailed customer support with some pictures etc. first class prompt response & within a couple of hours my complaints where dealt with and a new bunch of flowers where sent free of charge thank you Louis for being so quick to resolve my problems. First class thank you 😊