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Before chatting with our staff

You might want to check our FAQs in our support section.

Here are our top questions:

How can I amend my order?
How can I amend my order?

The easiest way to amend your order is to log into your account and make the change there.

You can amend the following details:
- Your basket
- Delivery date
- Delivery address
- Gift message
Please note once your order has been assigned to our floral team you will be unable to make any changes to your order.
Where is my delivery?

Where is my delivery?

Not sure where your delivery is?

Don't worry, we can help!

You can track your order by clicking the button below and entering your order number or email address. Your order number can be found in the order confirmation email.

Also note that if you have not booked a timed delivery, your order can be delivered between 8am to 8pm.

Please note that the order status reflect the information we have received from our courier partner. In some cases an order might have been delivered but its status is only updated at the end of the day.

If that did not answer your question, you can press the button to open a real time discussion with our team.

Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT

Flowers to UK from USA

With Serenata you can order flowers no matter where in USA you are, and we will deliver them in the UK with free standard next day delivery.

Ivory Dreams

(1196)

£49.99 £44.99

Peach Blossom

(64)

£39.99

Spring Skies

(3416)

£49.99

Eternal Love

(43)

£46.99

Joyful Wishes

(526)

£34.99

Lily Dream

(116)

£42.99

Pure Elegance

(50)

£64.99

Radiant Burst

(459)

£46.99

Twilight

(12239)

£29.99

Loving Embrace

(522)

£36.99

A Dozen Red Roses

(4218)

£34.99

Things our Customers say

Barbara Brophy Blackpool 12/02/2025

Ordering was very easy on your easy to follow website. Flowers were delivered on time and recipient said they are lovely

Steve Clements Twickenham 12/02/2025

Delivering on a Sunday is a real bonus. The selection of flowers is sufficient and the online ordering is simple to follow. The quality of the flowers that were delivered were excellent. My only (small) complaint was that the card sent to the receiver of the flowers was a 'thank you' card not a 'get well' card as ordered. Thankfully the message inside was okay,

Liz Gan Chesterfield 12/02/2025

My friend was very pleased with the flowers She said they were beautiful

Clive Norton London 12/02/2025

Once again flowers excellent as was the service.

David Burley Holt 12/02/2025

Flowers arrived on time carefully packaged and were fondly admired by the recipient. Thank you

Jill Anderson Chichester 12/02/2025

I ordered a monthly bouquet of letterbox flowers for my sister as the quality of the previous supplier had dropped off... I liked the fact that I could cancel the order from month to month. So far I have not needed to as the quality of the bouquets has been maintained