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Before chatting with our staff

You might want to check our FAQs in our support section.

Here are our top questions:

How can I amend my order?
How can I amend my order?

The easiest way to amend your order is to log into your account and make the change there.

You can amend the following details:
- Your basket
- Delivery date
- Delivery address
- Gift message
Please note once your order has been assigned to our floral team you will be unable to make any changes to your order.
Where is my delivery?

Where is my delivery?

Not sure where your delivery is?

Don't worry, we can help!

You can track your order by clicking the button below and entering your order number or email address. Your order number can be found in the order confirmation email.

Also note that if you have not booked a timed delivery, your order can be delivered between 8am to 8pm.

Please note that the order status reflect the information we have received from our courier partner. In some cases an order might have been delivered but its status is only updated at the end of the day.

If that did not answer your question, you can press the button to open a real time discussion with our team.

Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT

Happy New Year Messages

Wish them a wonderful start to the new year

It's that time of the year again, when we raise a toast to the old year, make New Years resolutions that we don't stick to and welcome the New Year with a sense of excitement and hope it deserves. This year, there is another reason to celebrate - we are entering the new year! Send a cheerful Happy New Year message to your loved ones to wish them a wonderful start to the New Year. While you're at it, don't forget to add some fresh blooms to celebrate the New Year!

If you're stuck with a message for your card, here are some ideas for New Years messages to get you inspired. Don't forget that you can add a special New Year card to each of our bouquets available at Serenata Flowers!

New Year Card Message ideas for inspiration

Say Happy New Year!

As this year is packing its bag, I wish for you that all the pessimism and troubles also do likewise, and the New Year bring happiness and prosperity to your whole family.

Every New Year we dream of a better world for us and ours. This Year let us take up the bonus to make the world a better place for you, me and everyone else.

As the New Year dawns, I hope it is filled with the promises of a brighter tomorrow. Happy New Year!

On the road to success, the rule is to always to look ahead. May you reach your destination, and may your journey be wonderful. Happy New Year.

May all the seconds, minutes, hours, days, weeks and months of this New Year bring you immense joy and luck! Happy New Year!

Learn from yesterday, live for today, hope for tomorrow. – Albert Einstein

Be grateful that you could see a New Year in your life again. Learn from your past flaws and take on the world in high spirits!

If you are happy, celebrate this New Year with a smile on your face. If you are not happy, still do so to make your near and dear ones smile this New Year.

Tomorrow is the first blank page of a 365-page book. Write a good one. – Brad Paisley

May the New Year bring in new hopes, newer resolutions, and a new happiness.