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Before chatting with our staff

You might want to check our FAQs in our support section.

Here are our top questions:

How can I amend my order?
How can I amend my order?

The easiest way to amend your order is to log into your account and make the change there.

You can amend the following details:
- Your basket
- Delivery date
- Delivery address
- Gift message
Please note once your order has been assigned to our floral team you will be unable to make any changes to your order.
Where is my delivery?

Where is my delivery?

Not sure where your delivery is?

Don't worry, we can help!

You can track your order by clicking the button below and entering your order number or email address. Your order number can be found in the order confirmation email.

Also note that if you have not booked a timed delivery, your order can be delivered between 8am to 8pm.

Please note that the order status reflect the information we have received from our courier partner. In some cases an order might have been delivered but its status is only updated at the end of the day.

If that did not answer your question, you can press the button to open a real time discussion with our team.

Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT

Christmas Hampers

Not sure what to gift? You are spoilt for choice with our range of Christmas hampers!

Coffee Break Hamper

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£27.99

Just for You Hamper

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£32.99

Honey Bee Hamper

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£39.99

Chocolate Letterbox Hamper

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£26.99

Things our Customers say

Ann Azzopardi Liverpool 26/01/2024

Ease of using website, flowers were beautiful and delivered promptly, Communication was also great. Only one thing could make it greater and that’s bring back the cheese and wine hampers. I do miss sending them

Cathie Muir Bathgate 08/01/2024

Always loved this company! We use them every time we send flowers or hampers from Canada to Scotland. They are the best and my sisters are now using it too for their families in England. Great flowers and great service with prices that are excellent.

Ann Whittaker Bridgend 12/08/2023

I have used this company often. The website is easy to navigate, they keep you informed along the way and when the flowers are delivered. The flowers are always beautiful but don't judge on absolutely first glance as they are often sent in bud so that they can bloom longer. The customer service is excellent and they are very eager to please the customer. Prices are competitive and flowers usually arrive on time unless some unforseen event hampers the traffic on the day. I would love flowers from this company!

Karen Birch London 28/12/2020

Serenata are fantastic, have used them many times over the past 4 years for both flowers and hampers, they have never let me with delivery, or the quality of their flowers. Cannot recommend highly enough

Marina Burns Cleethorpes 31/12/2019

I ordered 7 Christmas hampers for family and friends all over the country. They all told me that the hampers arrived on time and were fabulous!

Patricia James Corby 05/12/2019

I have always used these people and they never cease to amaze me - this time itried the hampers it was lovely and value for money - would definitely buy this articale again

Christmas Hampers with Free UK Delivery

Celebrate the festive season this year by sending one of our gourmet Christmas hampers to your loved ones in the UK. Our Christmas gourmet gifts are available for next day delivery up to 24th December nationwide. Treat them to a selection of delightful treats, finest wine, melt in your mouth chocolate or a cheeky bottle of bubbly.

Our festive hampers are a great solution for those who can't be with their family during Christmas, or simply want to send something more than just a simple Christmas card. Unlike flowers, or plants, xmas hamper can be enjoyed and indulged by whole family. Be careful when you order your hamper online to make sure your place your order early enough. Another thing to keep in mind is food intolerance – check in advance to make sure you're not sending some food that they won't be able to enjoy.

Our xmas hampers come beautifully presented in a traditional wicker hamper, delivered safely in a sturdy box by our trusted couriers. You will receive detailed dispatch and delivery notifications about your order as well as a free greeting card to go with your gift. Hamper delivery is free seven days a week, but please check below for Christmas delivery exclusions. Treat your family and friends in UK with a festive delivery that would make even Santa green with envy.

UK Christmas Hamper Delivery Deadlines

	Order by 9pm Sunday	Cost: Free
Same Day Hamper Delivery on Monday, 24th December	Not Available	Not Available
Hampers Delivered on 25th, 26th & 27th December	Not Available	Not Available
AM Gift Delivery	Delivery before 10.00 am	Cost: £9.99
Afternoon Gift Delivery	Delivery after noon	Cost: £4.99
Before Noon Gift Delivery	Order before noon	Cost: £4.99